Painted Creek Camp Cancellation Policy

  • Full Refund: Cancel 4 or more weeks before camp and you will receive a full refund (email request required).

  • Partial Refund: Cancel 2–4 weeks before camp and a 50% refund will be given, or full refund if there was a waiting list and we were able to fill the spot.

  • Substitute Camper: You may send another child in your camper’s place if they meet the age requirements. Please email us their name and session details.

  • Less Than 2 Weeks: Cancellations made within 2 weeks of camp (or once the session has started) are non-refundable, unless there is a waitlist and we are able to fill the spot.

  • Missed Days: No refunds or credits are given for missed camp days.

Studio Cancellations:

  • We reserve the right to cancel camps if registration is below six (6) attendees. A full refund, or the option to transfer your registration to another camp, will be given if The Painted Creek cancels due to low enrollment.

  • In the event of inclement weather, camps will be canceled and rescheduled. If you cannot attend the new date, you will receive a full refund or the option to transfer your registration.

Painted Creek Class & Workshop Cancellation Policy

Because our classes are small and materials are purchased in advance, registrations are generally non-refundable. However, the following exception applies:

  • Partial Refund: If you cancel at least 14 days (two weeks) before the class or workshop start time, a 50% refund will be given.

  • Within 14 Days: Cancellations made fewer than 14 days before the start time are non-refundable.

  • Series Classes: If you cancel at least 14 days before the first session of a multi-week series, a 50% refund will be given. Once a series has started, all remaining sessions are non-refundable.

  • Substitute Student: If you cannot attend a one-time class, you may send another student in your place (if they meet the age requirements). Please email us their name and the class details.

  • Missed Sessions: Once enrolled, missed sessions cannot be refunded or credited.

Studio Cancellations:

  • We reserve the right to cancel workshops if registration is below six (6) attendees. A full refund, or the option to transfer your registration to another class, will be given if The Painted Creek cancels due to low enrollment.

  • In the event of inclement weather, classes and events will be canceled and rescheduled. If you cannot attend the new date, you will receive a full refund or the option to transfer your registration.